Caprock Automation

Property Management Automation for Growing Companies

My Mission

I'm Kellen — Military Veteran, Intelligence Analyst, and Cyber Analyst for a Fortune 500 Cybersecurity Company.I've spent years building and monitoring operational systems for the Department of Defense and some of the largest companies in the world. The discipline is always the same — identify the manual bottlenecks, build systems that eliminate them, and make sure everything runs without someone babysitting it.Now I'm applying that same approach to property management. Most property management companies are growing fast but their operations haven't kept up. Their teams are spending hours every day manually responding to leads, forwarding emails, and sending notifications that a computer could handle in seconds. Meanwhile leads go cold, tenants get surprised, and good employees burn out doing work that shouldn't be on their plate.I build automation systems that fix that — so your team can focus on growing the portfolio instead of managing the inbox.

Who I Help

I work with property management companies in Lubbock and across Texas who are managing growing portfolios with small, hardworking teams.You're probably a fit if:
Your team is manually responding to every Zillow or rental inquiry — and leads sometimes sit for hours or overnight before anyone follows up.You're scheduling tours but someone has to remember to notify the current tenant every single time.You want to grow your portfolio without hiring more people just to handle the communication volume.You're not looking for complicated software or a massive technology overhaul — you just want your existing operations to run cleaner and faster.I don't work with everyone. I take on a limited number of clients I can personally look after and deliver real results for. If that sounds like the kind of partner you're looking for, let's talk.

How It Works

Getting started is simple. Here's what the process looks like from first conversation to fully automated operations.Step 1 — Discovery Call
We get on a call and I learn about your operation. How many properties you manage, how your team currently handles leads and tenant communication, what tools you're already using, and where the biggest bottlenecks are. No pitch, no pressure — just an honest conversation about whether automation makes sense for your business right now.Step 2 — Custom Build
I design and build automation workflows specific to your operation. Not a generic template — a system built around your tools, your vendors, your team, and the way your business actually works. You'll see exactly what I'm building before anything goes live.Step 3 — Testing & Launch
Before anything touches a real lead or tenant I test everything thoroughly. You'll see it work with your own eyes. Once we're both confident it's running correctly we flip the switch and go live.Step 4 — Ongoing Management
This is where most of the value lives. I monitor your workflows, catch errors before they cost you leads, update the system as your portfolio grows, and send you a monthly report showing exactly what the automation handled on your behalf. You focus on the business. I keep the machine running.

Meet Kellen - Your Lubbock Neighbor

I’m Kellen Cox — I live right here in Lubbock, graduated from Texas Tech, and I’m raising my family in the same town I serve.I served in the US Army as a Cryptologic Linguist (Spanish) and Signals Intelligence Analyst in Colorado Springs and afterwards worked as a Cyber Threat Analyst for US Space Command at Peterson Space Force Base. I currently hold a TS/SCI w/ Polygraph.After completing my time with the Department of War, I took a position working full-time as a Cyber Threat Intelligence Analyst at CrowdStrike (yes, the same company you see on the news). I've spent years working on operational monitoring for the Department of War and Fortune 500 companies. Now I'm applying that same approach to help property managers get the most out of the tools they're already paying for.I still work my day job, so I only take on a limited number of local clients I can personally look after.When you work with Caprock Automation, you’re not hiring some faceless agency or kid in a basement — you’re hiring a local Lubbock guy who gets up early, works hard, answers his phone when you call and cares about the local community.If I wouldn’t use it in my own family’s business, I won’t sell it to yours.

Lubbock proud Veteran owned & Here to stay

Caprock Automation
[email protected]
(903) 269-0104
Lubbock, Texas
Locally owned & operated